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  FAQ  

  • What are SanusAer Ozone Generators?
    SanusAer Ozone Generators produce ozone gas to deodorize, disinfect, and destroy pollutants in indoor environments. Our high output ozone generators are rugged, easy to transport, simple to maintain, and have a 100% satisfaction, 30-day money back guarantee and a 2-year warranty. Our unique design includes a dual fan platform* which creates a vertical flow system, projecting the ozone upwards and eliminating the need to elevate the generator during treatments. Go with the best, go with SanusAer! The use of ozone is a green technology that has been around since the late 1800s, incorporating nature’s most powerful oxidizing agent, scientifically proven to deodorize, disinfect, and destroy the pollutants that poison the indoors. SanusAer generators produce high concentrations of pure ozone required for the most effective shock treatments. * Does not apply to the SA-10000
  • How do ozone generators work?
    SanusAer Ozone Generators create ozone molecules that attach to pollutants, oxidize them, and convert back to clean, breathable oxygen. More Information
  • What are the benefits of using SanusAer Ozone Generators?
    They eliminate odors, kill mold and bacteria, and improve indoor air quality without harmful residues. SanusAer Ozone Generators tackle the most difficult indoor odors, sanitize all surfaces in the treatment area, and because it is a Green Technology, leaving no harmful chemicals behind! Buy the Best, Buy SanusAer
  • Is ozone safe to use?
    Yes, when used in unoccupied spaces, ozone is safe and reverts to oxygen after treatment.
  • Can ozone remove pet odors?
    Yes, ozone effectively neutralizes pet odors.
  • How often should I use an ozone generator?
    A SanusAer Ozone Generator can be used daily for routine disinfection or maintenance. They can also be used for what are known as "shock treatments" for more severe problems. Click the button below to learn more about these two types of treatments: During the recent pandemic, we learned that the hidden coronavirus can show up anywhere and is viable on surfaces for a lot longer than was originally estimated. Business owners needing to open up again, wanted assurance that all surfaces were sanitized so their staff and customers were safer:​ Old cleaning/disinfection methods are insufficient A broad-based sanitization method is required Ozone, a gas that is a highly effective sanitizer, reaches everywhere air currents travel The answer is SanusAer High Output Ozone Generators Join others who have adopted SanusAer as their economic sanitizing solution: Doctors/Dentists Offices Sports / Fitness / Spas Restaurants / Bars Schools/Child Care Click the button below to learn more about how the use of Ozone changed because of COVID:
  • What is the difference between daily disinfection and shock treatment?
    Daily disinfection is a light, frequent treatment, for routine disinfection or maintenance. Shock Treatments are more intense and less frequent and are typically used for more severe problems:
  • Can ozone generators kill mold and mildew?
    Yes, they are very effective against mold and mildew.
  • Are there any maintenance requirements for ozone generators?
    Minimal maintenance is required with a SanusAer Ozone Generator: (a) just ensure that the unit us clean and that (b) the ozone plates are are functioning: Platepaks are designed to last between 1,500 – 3,000 hours. Commercial grade exterior is highly durable & chemically / ultraviolet resistant. Powder coated, 18g Corrosion Resistant Steel for maximum strength. External fuse for easy access. Durable cabinet handle doubles as a stand for horizontal applications. 58″ grounded power cord. Cube shape for efficient storage and transport. Compact size: 11-5/8″ x 9-3/8″ x 8-1/4″ = 0.52 cube. Weighs < 15 pounds.
  • How long does it take for ozone to revert to oxygen?
    Typically, ozone reverts to oxygen within 30 minutes to an hour after treatment, though we recommend waiting two hours to enter an area after a Shock Treatment.
  • Can I use an ozone generator in a car?
    Yes, ozone generators can effectively remove odors from vehicles.
  • What size ozone generator do I need?
    The size of the generator required depends on the area to be treated and the severity of the problem. Click the button below to review our generator size and treatment guidelines: Of course, call us at (740) 387-PURE [7873] with any questions!
  • How does ozone treatment compare to chemical disinfectants?
    Ozone is a Green Technology that is not only more effective than standard disinfectants, but more environmentally friendly because ozone converts back to clean breathable oxygen, so there are no chemical residues left behind.
  • Can ozone generators be used in commercial kitchens?
    Most definitely, they are excellent for removing cooking odors and sanitizing surfaces. They also are effective at dealing with the odors that build up in reception halls from the food and beverages they prepare, as well as other factors such as body odors, humidity in the kitchen, and smoke.
  • What precautions should be taken when using ozone generators?
    The most important factor is that there be NO People, NO Pets, or NO Plants in the area being treated. In addition to the treatment area being unoccupied: For use by adults only. Never allow children to operate the ozone generator. Over-exposure to ozone can cause mucous membrane and respiratory irritation. Those with asthma or other upper respiratory illnesses, will be more sensitive to ozone. For added safety, we recommend all users wear a carbon filter, chemical vapor respirator mask. (P95/N95 or greater rating) while entering / exiting the treatment area.
  • How do I set up an ozone generator?
    It's as simple as setting the timer, plugging in the generator, and turning it on after you ensure that the space is vacant:
  • Are there any odors ozone cannot remove?
    Ozone is effective against most odors, but some chemical smells may require multiple treatments.
  • Can ozone generators help with allergy symptoms?
    By removing allergens and pollutants, they can improve air quality and reduce allergy symptoms.
  • What industries use ozone generators?
    Hospitality, healthcare, agriculture, transportation, and more.
  • Is ozone treatment eco-friendly?
    Yes, ozone is a green technology that leaves no harmful residues.
  • How long does a typical ozone treatment take?
    Treatment times vary from 30 minutes to multiple hours (cycling the generator on and off during longer treatments), depending on the area and severity of the problem. Treatment Times.
  • Can ozone generators be used in schools?
    Yes, they are effective for disinfecting classrooms and common areas.
  • Do ozone generators leave any residues?
    No, ozone treatments do not leave any chemical residues.
  • Can ozone kill viruses?
    Yes, ozone, as one of Nature's most powerful Oxidants, is very effective against a wide range of microorganisms, including viruses. Covid19, SARs, MERs, MRSA, Flesh eating bacteria (Necrotizing Fasciitis), E. coli O157:H7, and C. difficile are examples of dangerous viruses and bacteria that are threatening our society, causing illness, amputations and even death. During the recent pandemic, people had a heightened awareness about the spread of viruses, but this is not the only thing invading our communities.
  • What is the cost of an ozone generator?
    Costs vary based on the output capacity, beginning with our 10,000 mg/hr generator that is our introductory model, up to the 40,000 mg/hr top end generator. We are value priced when compared to other US Manufactured generators. Check our shop for pricing.
  • Can ozone generators be used in elder care facilities?
    Yes, they help maintain a clean and odor-free environment for residents. During the pandemic, many learned that typical cleaning methods are no longer sufficient to ensure that all surfaces have been disinfected. Many facilities adopted this broad-based approach, using ozone gas, which is very effective because it reaches everywhere air currents travel and is scientifically proven to eliminate viruses and dangerous bacteria lingering on surfaces. Elder Care facilities should treat each room as it transitions to a new tenant to ensure that all the previous resident's germs and smells are eliminated.
  • Is it safe to use ozone in public transportation?
    Yes, because public transportation vehicles need to be disinfected on a regular basis as there is a real threat to passenger safety due to hidden factors: viruses, bacteria, mold, and other dangerous microorganisms lingering on "high touch" surfaces. Of course, ozone treatments should be done during vehicle downtime / servicing when they are unoccupied. The sheer number of passengers traveling daily means that dangerous bacteria and viruses will be left behind, many of which can survive on surfaces for up to 72 hours. A quick, effective, and broad-based sanitization method is the only solution that makes sense for our transportation infrastructure.
  • Can ozone help with sick building syndrome?
    Yes, Sick Building Syndrome refers to those situations in which building occupants experience acute health and comfort effects that are linked to time spent in a building. Hidden indoor pollutants, which include both biological and chemical agents can be at the source of these problems, and ozone can remove many pollutants that contribute to sick building syndrome. Sick Building Syndrome.
  • How effective is ozone in sanitizing fitness centers?
    Sports and fitness centers, gyms, and locker rooms can be a harborage of viruses, dangerous bacteria and mold, resulting in a health risk to the members. Additionally, they all have problem odors. Ozone destroys microorganisms, disinfecting the area and at the same time, eliminating the gym odors. No matter how hard your cleaning staff tries, bacteria and their odors survive because there are many surfaces and crevices that are not part of the cleaning protocol. So, nightly ozone treatments ensure a sanitized and odor free environment for your members.
  • Are there special considerations for using ozone to eliminate Pet Odors?
    Ozone is excellent for eliminating pet odors and disinfecting surfaces. The first step is to close off the area to be treated and place a SanusAer high output ozone generator in the middle of the area. All people, pets, and plants must be removed from the area while the ozone generator runs for several hours (or longer depending on the severity of the odors). As the ozone circulates throughout the area, it will oxidize pet odors wherever it contacts them. And because ozone is a reactive gas, it will follow the same path that the animal odors took, attacking them as they cling to carpets, cabinets, furniture, upholstery and even inside air conditioning ducts.
  • What are the shipping options when purchasing a SanusAer ozone generator?
    All generators are shipped by UPS and free within the continental USA. Express shipping is available at a discounted rate and international shipping is also available. Contact us at (740) 387-PURE [7873] to inquire about other shipping options.
  • Can ozone treatments be used in nail salons and spas?
    Yes, ozone generators are a very important tool for nail salons because there are many chemicals used in a Nail Salon that are classified as VOCs which can pose a risk to Staff and Clients. Exposure to VOCs has been linked to a variety of symptoms like eye, nose and throat irritation, shortness of breath, headaches, fatigue, nausea, dizziness and skin problems. Longer term exposure can cause irritation of the lungs, as well as damage to the liver, kidney, or central nervous system. In addition, because a Nail Salon depends on a one-on-one interaction with the client, it is important to have a broad-based disinfection process to reduce the risk of transmitting illnesses and disease.
  • How do I know if my ozone generator is working properly?
    Prior to using your Ozone Generator, test the unit to ensure that it is operating properly by: Making sure that the fan(s) are operating and air is blowing out of the top. Listen for the sparking of the ozone plates generating the ozone. You should be able to smell the ozone scent within 5 seconds of turning the generator on. Check the plates to make sure they are glowing (easier to see in a darkened room). Follow the user manual for regular maintenance and operation checks.
  • Can ozone be used in fire, flood, and mold remediation?
    Contractors use many tools in the remediation process, but the ozone generator is considered critical! Smoke and Mold Odors will permeate carpets, draperies, bedding, and other materials, requiring a strong oxidant to neutralize the smell safely and effectively. Ozone is one of nature’s most powerful oxidants, and because it is a gas, it reaches everywhere air currents travel. It is highly effective strategy used in remediation applications.
  • What warranty is available for SanusAer ozone generators?
    The SanusAer ozone generator comes with a 30-day Money Back Guarantee as well as a 2-year warranty with optional extended coverage.
  • Can ozone generators be used in childcare facilities?
    Yes, ensuring that our children are safe from viruses and dangerous bacteria (including "Super Bugs") in our schools, day care centers, and extracurricular facilities is now possible with daily SanusAer® ozone disinfection treatments. We all know that your janitorial staff are outgunned with their standard cleaning methods. The risks are too high for children and staff, and the “New Normal” requires a much smarter approach to disinfection.
  • How are ozone generators used in agriculture?
    The number of uses for Ozone in agriculture applications have exploded in recent years and include: Storing potatoes or other agriculture products in an atmosphere containing gaseous ozone, resulting in dramatic reduction of rot and mold, as well as shelf life extension Controlling indoor air quality in confined animal facilities and in egg storage houses Grain milling systems Ozone Gas as a Soil Fumigant Controlling mold on cheeses and grapes Poultry hatchery disinfectants Controlling potential microbiological contamination in the barley malting process Wineries use ozone to treat barrels Cannabis grow houses
  • Are ozone treatments effective at eliminating smoke odors?
    You can reclaim a space degraded by tobacco smoke by utilizing SanusAer High Output Ozone Generators and shock treatment methods. Tobacco Smoke permeates carpets, draperies, bedding, and other "soft" materials, making it very difficult to eliminate the smell. However, but Ozone is one of nature's most powerful oxidants, capable of breaking down the long-chain bonds of the smoke molecules embedded in fabric materials, thus destroying the odor at its source. Ozone literally "disassembles" odors at a chemical level.
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